Workforce Management

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Workforce Management

If you’re sticking to the same old “pen and paper” methods to handle everyday HR tasks — and wondering why you can’t get control of your to-do list — you may be experiencing workplace insanity.

And many of them have contributed to the 35 million jobs complete on Natural Insight's platform.

Salesfloor is used by thousands of store associates at top retailers, including Saks Fifth Avenue, Harry Rosen, Stuart Weitzman, Kiehl's, Bloomingdale's, Lord & Taylor and Toys "R" Us.

Walmart is joining many retail leaders to guide the way in building a more sustainable workforce by both focusing on talent and striving to shine a better light on retail.

This project, which integrates capabilities from NICE and inContact, allows agents in Los Angeles, Barcelona, the Philippines, Mexico, Poland and Serbia to enjoy advanced agent empowerment capabilities, while providing the company enhanced insights into operational metrics for greater efficiency.

Gordmans president and CEO Andy Hall said, "It is a very difficult decision to eliminate non-store positions as all Gordmans' employees are passionate about creating the best shopping experience for our guests."

The promised elimination or rollback of federal regulations affecting retailers and other U.S. businesses seems a sure bet as President-elect Donald J. Trump begins working alongside a Republican majority on Capitol Hill.

Digitally enabling a sales force empowers them to more accurately and efficiently serve retailers' customers in real time — which is key to happier customers and higher conversions.

One California apparel company owner explains why he's packing up and relocating to Vegas.

While both labor and rent costs are increasing for chain store retailers, so are consumer expectations for product availability, knowledge and fast service.

Though Wal-Mart's system is still being tested in a limited number of stores and its technology has yet to win over employees and labor groups, it is a start in the right direction and will affect more than just Wal-Mart and its hourly employees

Learn how apparel retailers that manage labor most effectively can convert that expense into an asset.

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