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Omnichannel

A collection of news, articles and other featured content about Omnichannel.

A new guideline from GS1 US offers recommendations for consolidating multiple purchase orders across various departments into a single carton to reduce shipping and handling costs while improving sustainability.

Customer returns have traditionally been viewed as a cost of doing business for retailers, but as the returns volume has escalated and the costs of reverse logistics skyrocket, retailers are just now coming to terms with the fact they must find a way to mitigate the problem.

This year’s group of 26 Apparel Innovator Award winners is pushing the barriers when it comes to satisfying consumer demand. Read on to learn about a wide range of innovations ranging from unique product offerings to smart uses of technology.

For sustainable growth in an industry on the cusp of disruption, apparel brands must pursue all four online selling avenues: online retailers, marketplaces, social media platforms, and direct to consumer (DTC).

The denim-focused retailer started with CRM, AOM and POS and is currently implementing a new EOM system.

The new solution gives fashion companies a consolidated view of all information pertaining to each product.

Sometimes innovation comes from outside, in a flash, but more often than not it's the result of seeing things differently, after many years of accumulated experience and knowledge.

With a dynamic warehouse environment, retailers can merge channels seamlessly, exploiting opportunities to cut costs and improve service.

The combined organization will expand the geographical market, while also benefiting customers with improved customer support and increased investment in the product platform.

Each year, stores see an influx of returns after the holidays. In fact, in 2017, U.S. customers returned about $351 billion worth of items. This is more than the Gross Domestic Product of Israel for that year!

If you’ve been watching the apparel industry for a long time, there are things you’ve likely come to realize about it. One of them? The inexorable march of time does not care about your apparel business model.

Your journey to cross-channel effectiveness and customer-experience mastery begins with six interconnected steps. By taking these steps thoughtfully and actively, you can position your apparel company to compete more effectively in our now thoroughly connected retail world.

A new digital core can optimize your mission-critical processes, create new capabilities to better understand and anticipate customer needs, and provide a foundation that lets you take advantage of emerging technologies such as big data, artificial intelligence (AI) and machine learning (ML).

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