Omnichannel

Press enter to search
Close search
Open Menu

Omnichannel

A collection of news, articles and other featured content about Omnichannel.

Adhering to standards can help brands and retailers create an efficient foundation from which they are able to build their own unique offering and differentiate themselves to win over today’s consumers.

Fashion retailers need only two words to describe the frenetic pace of change taking place within their industry: Amazon and Zara.

And what do Blackberrys, brands and babies have to do with it?

Mobility and cross-channel solutions are still high on the list of investment for retailers and brands.

This year previous areas of investment should see big return, with social commerce, in-store technologies, and artificial intelligence becoming more widely adopted and fully integrated into the everyday shopping experience.

A new digital core can optimize your mission-critical processes, create new capabilities to better understand and anticipate customer needs, and provide a foundation that lets you take advantage of emerging technologies such as big data, artificial intelligence (AI) and machine learning (ML).

Merchants can reap the benefits of being able to tap into new markets and reach more customers, but they need to strategize their global expansion.

Finding the right mix of technology and talent and creating a seamless experience across the shopping journey is the key to customer loyalty and satisfaction.

The British affordable luxury brand will benefit from a single view of customers, products, and orders to offer its shoppers seamless and personalized experiences.

Now, it’s all about creating meaningful customer experiences that build loyalty in an intensely competitive marketplace.

It is during this time – when retailers are at the peak of holiday shopping hysteria – that the most valuable lessons will be learned, which will shape strategies, processes and technology investments in the year ahead.

Through item-level RFID technology, retailers are able to have inventory accountability at every step of the supply chain.

As customer demand becomes ever more, well, demanding, and supply chains become ever more complex and uncertain, apparel manufacturers find themselves squeezed between the two.

For more than a decade, Apparel magazine and Kurt Salmon, part of Accenture Strategy, have teamed up to look at the elements involved in global sourcing excellence for apparel.

During the first peak holiday season after implementing its new system, American Eagle's distribution center processed as many orders in six days as in the entire prior three months.

Show More