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Omnichannel

A collection of news, articles and other featured content about Omnichannel.

Here's how to balance cost with content for a successful project.

Reformation, Rothy’s and Outdoor Voices are embracing technology across their enterprises to enable them to focus on what matters: the customer experience.

An expected rise in holiday sales can be music to e-tailers' ears, but only if they're prepared to handle the increase in inventory needs, fulfillment demands and potential returns. Here are some tips to help smooth the logistics.

Fifty percent of all search is expected to be performed through voice by 2020. This is transforming the way people shop.

Because of the high cost of customer acquisition, there’s a good chance that a shopper will only become profitable after the second purchase, presenting loyalty as a major opportunity to seize.

This year’s group of 26 Apparel Innovator Award winners is pushing the barriers when it comes to satisfying consumer demand. Read on to learn about a wide range of innovations ranging from unique product offerings to smart uses of technology.

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