October 2017

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October 2017

A collection of news, articles and other featured content about October 2017.

Apparel’s annual report on RFID/IoT identifies the year’s most pertinent developments, shines the spotlight on industry leaders and offers guidance for investment decisions.

As the time from catwalk to consumer shortens, so must processes across the supply chain, from product development and bill of materials creation to sourcing and inventory management.

Whether a purchase is made online or in the store, warehouses of the future must enhance the consumer’s shopping experience.

Personalized, unique customer experiences must be tethered to a reliable and comprehensive source of data behind the scenes.

One out-of-stock on a paid-for item or a single trip to the store for an item that is no longer there can quickly cost a customer’s loyalty and severely dampen the perception of brand on social networks.

Loyalty programs should be treated as one of many tools — alongside product, price, customer service and experiences — that helps foster customer intimacy wherever customers interact. 

We often talk about how technology, in particular the smartphone, is changing how people shop, and how retailers are striving to respond, whether that’s with omnichannel inventory management and fulfillment, downsizing brick-and-mortar stores or adding digital to them.