Neiman Marcus Chooses Infosys for Development, Maintenance of Biz Apps
Neiman Marcus, Inc., a U.S.-based luxury retailer, has selected Infosys Technologies as its strategic sourcing partner for providing application development and maintenance services for business applications across their stores, online, and catalogue business operations.
Neiman Marcus was seeking ways to leverage its investment in IT and business application services, bringing in process improvements to align with the changing market and consumer trends and becoming more cost efficient in its operations. Infosys was selected for its ability to demonstrate its retail industry expertise, understanding of the apparel and luxury market, and its vision and investment in consumer-centric retail innovation.
With a focus on cost optimization, increased flexibility, speed, and innovation while improving quality and customer service, the Infosys solution was in alignment with Neiman Marcus' vision and overall requirements.
Phillip Maxwell, SVP and CIO, Neiman Marcus, said, "We maintain a high level of system availability and deliver quality solutions to satisfy current and future business needs. By partnering with Infosys and leveraging its rich retail expertise, we are able to stay focused on serving the unique needs of the luxury market, providing our customers with distinctive merchandise and superior service as well as staying committed to productivity improvement."
Dinesh Bajaj, vice president, Infosys Retail and CPG Practice, said, "Our mission is to help Neiman Marcus achieve its goal to transform its IT organization to become more nimble, efficient yet more focused on delivering innovative solutions to fulfill its evolving business needs."