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From the Editors

From the Editors

December 2017

Dec
04
Shopping tourism, as it’s known, is an extreme example of the brass ring of retail today: achieving a fantastic customer experience (CX).

November 2017

The shift in consumer behavior and shopping habits means there's lower pent-up demand for the one-off spectacle of something like Black Friday.
Nov
20
What even is holiday shopping these days?
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