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Feb
08

Both/And and the True Nature of Retail: Top 20 Takeaways from NRF, Part 2

In the most amazing combination of revolutionary and totally boring ever, we as consumers have evolved from shopping in stores, to ordering online and waiting, to ordering online and picking up from a locker, back at the store.

Feb
05

Both/And and the True Nature of Retail: Top 20 Takeaways from NRF, Part 1

Walmart, Amazon, JD.com and Alibaba.com are among retailers optimizing core business while innovating new ones. You should too.

Sep
01

Rethinking Retail: Reinvention Required, Even Without Silver Bullets or Magic Wands

For several years, “innovation” has been one of the hottest topics in retail. With so much change and disruption taking place all around, it’s easy to see why retailers have been so eager to find silver bullet solutions to their in-store traffic and market share woes.