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Aug
21

You Are What You Optimize For

We need to make sure we are measuring what matters to human lives.

Jun
21

The Limitations of Repetition: A Breeding Ground for Innovation

Sometimes innovation comes from outside, in a flash, but more often than not it's the result of seeing things differently, after many years of accumulated experience and knowledge.

Sep
01

Rethinking Retail: Reinvention Required, Even Without Silver Bullets or Magic Wands

For several years, “innovation” has been one of the hottest topics in retail. With so much change and disruption taking place all around, it’s easy to see why retailers have been so eager to find silver bullet solutions to their in-store traffic and market share woes.