Although enabling agility, optimizing efficiency and driving sustainability are not new value-driving capabilities, technologies such as robotics, analytics, digitization and block chain are critical to enabling these capabilities for next-generation sourcing enterprises.
The pressure is on for further investment to link supply chain activities and PLM activities together and make combined investments with a goal of achieving business agility in an increasingly complex global environment.
If done correctly, ship-from-store fulfillment not only addresses rising customer expectations, but also helps retailers avoid markdowns and lost sales, decrease fulfillment costs and increase full-price sales.
Your journey to cross-channel effectiveness and customer-experience mastery begins with six interconnected steps. By taking these steps thoughtfully and actively, you can position your apparel company to compete more effectively in our now thoroughly connected retail world.
This year previous areas of investment should see big return, with social commerce, in-store technologies, and artificial intelligence becoming more widely adopted and fully integrated into the everyday shopping experience.
From magic mirrors that enable customers virtually try on various outfits, to using AI algorithms to predict future style trends, apparel brands are using new technologies to bring greater automation and personalization to every facet of the shopping experience.